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Things You Need to Know

At, we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear and transparent. Read about them below, and contact us with questions.

Parallel Lines


What You Need to Know

At, we understand the importance of fast and reliable shipping. That's why we offer free standard shipping on all orders within New Zealand. Our standard shipping usually takes 3-5 business days, and we use trusted carriers to ensure that your order arrives on time and in perfect condition. For customers in need of even faster delivery, we also offer expedited shipping options at an additional cost. Our easy-to-use website provides real-time shipping information, so you can always stay up-to-date on the status of your order. We take pride in our fast and reliable shipping, and are committed to ensuring that our customers receive their EarPods as quickly and efficiently as possible.



How It Works

At, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Simply contact our customer service team for instructions on how to proceed with your return. All returns must be in their original condition and packaging, and we may require proof of purchase. Our easy and hassle-free return policy ensures that you can shop with confidence, knowing that we are here to support you every step of the way. We stand behind the quality of our products, and are committed to providing the best possible shopping experience for our customers.


Our Policy

At, we strive to provide our customers with the best possible shopping experience. While many companies offer warranties as a way to provide additional peace of mind, we have found that they can often be confusing and add an additional layer of complexity to the customer experience. Instead, we focus on sourcing high-quality EarPods directly from the manufacturer, and providing our customers with a straightforward return policy. This allows us to offer our customers the assurance they need, without the added hassle of navigating a complicated warranty process. By keeping our focus on providing the best possible shopping experience, we are able to ensure that our customers are completely satisfied with their purchases.


All About Information Security

At, protecting our customers' privacy is of the utmost importance. That's why we have implemented strict measures to ensure the security and confidentiality of your personal information. All sensitive data, such as payment information, is securely encrypted and protected by state-of-the-art technology. Our systems are regularly monitored and tested to ensure that they remain secure, and we comply with all relevant data protection regulations. We do not sell or share our customers' personal information with third parties, and we take all necessary steps to prevent unauthorized access to it. By placing your trust in us, you can be confident that your personal information is safe and secure, and that we are dedicated to protecting your privacy.

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